Monday, February 18, 2019

Travel, Tourism & Hospitality

Lufthansa upgrades airline check-in service app
June 2018 328

The AirlineCheckins check-in service, developed by the Lufthansa Innovation Hub is now more transparent and easier to use, and forms the basis for further travel services related to passengers' flights.

As of now, the solution is also available as an iOS and Android app in the respective app stores.

AirlineCheckins will continue to check users in automatically for their flights, taking into account their individual seating preferences. The service works for every airline that offers online check-in. Once you sign up for the service, you will never have to worry about checking in again.

With the new app, airline passengers can now monitor the check-in status of their flights and manage their flights at all times. Personal information such as seating preferences, frequent flyer programs or travel partners can all be updated in the app.

The app also has an alert feature that automatically notifies you of the current flight status and gate changes. The functions of the app are now to be continuously expanded and extended by additional services. The launch of a subscription model that gives app users access to lounges at airports and free Wi-Fi access on board is currently in the planning stage.

The basis for the development of the AirlineCheckins app was the feedback given by 2,500 AirlineCheckins users whom the Lufthansa Innovation Hub surveyed about the service. The app is now to start the next evolutionary stage of the service.

"Our users are fans of automatic check-ins. With the app, we are now responding to the need for greater transparency and faster access to the service. Moreover, the survey has given us valuable insights into how we can further develop the service for our frequent flyers. On this basis, we are now continually expanding our app with additional travel services," said Kristian Weymar, AirlineCheckins project lead at the Lufthansa Innovation Hub.

AirlineCheckins is now also available as a B2B solution for businesses. Thanks to a newly developed programming interface (API), the check-in solution can be smoothly integrated into corporate travel management systems. Company employees are then automatically checked in for all business trips.

Initial B2B partnerships were realized with online travel agencies and a large consultancy firm. The integration makes sense for all companies whose employees travel a lot. – TradeArabia News Service

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