Travel, Tourism & Hospitality
Global Priority Pass Excellence Awards 2024 winners unveiled
Priority Pass, the market-leading airport experiences programme owned by Collinson, has announced the winners of the newly established Priority Pass Excellence Awards. The awards recognise the winners’ commitment to delivering the best airport experience.
Priority Pass, the original and market-leading airport experiences programme owned and operated by Collinson – has announced the winners of the newly established Priority Pass Excellence Awards.
From the launch of outstanding new services that enhance the journey, more sustainable initiatives, to gourmet cuisines and apéritifs that make for an indulgent pre-take off ritual, the winners of the awards exemplify an unwavering commitment to delivering the best airport experience. The three categories of the Awards are: the long-standing Lounge of the Year awards, as well as two new categories, Pioneer of the Year, and All Star of the Year. Lounge of the Year The highest-rated lounges across the Priority Pass global network, based on 379,966 member ratings and reviews across a wide range of criteria including: quality of facilities, customer service, food and beverage selection and overall satisfaction. Overall Global Winner: Vienna Lounge, Terminal 1, Vienna Airport, Austria Since being refurbished in 2022, the Vienna Lounge offers a great variety of amenities for solo travellers, families, and those flying for business. With its Viennese cafe offering sweet treats and a buffet, comfortable seating in natural lighting, work stations, a collection of art and views out onto the airport stands, corridors and runway. Regional Winners Middle East and Africa Winner: Petra Lounge, Amman Queen Alia International Airport, Jordan The Petra Lounge provides a comfortable atmosphere for guests to unwind and experience superior hospitality. With a spacious seating area and dining section, members can enjoy delicious food and beverages in a relaxed setting. Additionally, the lounge offers amenities such as bookable meeting/conference rooms and showers, catering to various needs and preferences of travellers. Abdul Ghani Behbehsni, Chairman, said: “We are deeply honoured to receive the MEA Lounge of the Year award for 2024. This recognition is a testament to our commitment to excellence and our passion for providing an unparalleled experience to our guests. “Our lounge is not just a space but a destination where culture, comfort, and hospitality meet to create memorable moments. We thank our dedicated team and our esteemed guests for making this achievement possible. We also wish to thank Collinson Group a global leader in airport lounge services for this recognition.” Middle East and Africa Winner: Petra Lounge, Amman Queen Alia International Airport, Jordan Highly Commended: Primeclass Lounge, Muscat International Airport, Oman Highly Commended: Bidvest Premier Lounge, International Terminal A, Johannesburg O.R Tambo International, South Africa Asia Pacific Winner: Chase Sapphire Lounge by The Club, Terminal 1, Hong Kong International Airport, Hong Kong Highly Commended: Oriental Club Lounge, Terminal 2, Taiwan Taoyuan International Airport, Taiwan Europe Winner: Vienna Lounge, Terminal 1, Vienna International Airport, Austria Highly Commended: Marco Polo Club, Venice Marco Polo Airport, Italy Latin America and the Caribbean Winner: Advantage VIP Lounge, Curitiba Afonso Pena International, Brazil Highly Commended: Macondo Lounge, Barranquilla Ernesto Cortissoz International, Colombia North America Winner: VIP Lounge Aguascalientes, Jesus Teran Peredo International, Mexico Highly Commended: Escape Lounge, S Terminal A, Syracuse NY Hancock International, United States Pioneer of the Year Nominated by Priority Pass partners, these winners champion unique and innovative services and solutions that help to improve the overall traveller experience. From strong focuses on sustainability, robots delivering drinks to your tables, to gaming stations, the below winning lounges have all pioneered their way to success in their own way, as they illustrate the future of the airport lounge and experience.- Primeclass Lounge, Izmir Adnan Menderes Airport, Turkey
- AMAE Lounge, Argentina
- Hacienda Santa Lucia by The Grand Lounge Elite, Felipe Angeles International, Mexico
- Gameway, Terminal 3, Los Angeles CA - LAX International, United States
- The Coral Finest Business Class Lounge (Cocoon), International Concourse C, Bangkok Suvarnabhumi Airport, Thailand
- Asia Pacific
- Miss Phatsalawan Narapornkitirat, Miracle Lounge, Domestic Concourse D, Bangkok Suvarnabhumi Airport, Thailand